Equipment Sales and Password Recovery Service

Government agencies may pay after shipment is received, by any of the payment methods listed below, and may fax or mail their Purchase Orders to:

WADEWARE Technology Consultants, Inc.

P.O.Box 8072, Port St. Lucie, FL 34985-8072

Fax: (772) 336-1971

Everyone else must mail us your order and make payment prior to shipping, by any of the payment methods listed below:

Cash or Check > Send us cash, a money order or cashier's check for the total amount quoted (i.e. product price + 6.5% tax (Florida shipments only) + shipping & handling (S/H) = $ TOTAL), by certified mail-return receipt, to us at the address above.

Include a letter with the following information:

• The item# and description of the product(s) you want to purchase.

• Your name and phone number (daytime & evening).

• Your PHYSICAL shipping address (No P.O.Boxes will be accepted).

* We WILL call you to verify the order prior to shipping it to you by FedEx.

Credit Card > Send us a SIGNED letter, by certified mail-return receipt, to us at the address above, authorizing us to charge the total amount quoted (i.e. product price + 6.5% tax (Florida shipments only) + shipping & handling (S/H) = $ TOTAL) on YOUR Visa or Mastercard credit card.

Include in your letter the following information:

• The item# and description of the product(s) you want to purchase.

• Your name and phone number (daytime & evening).

• Your PHYSICAL shipping address (No P.O.Boxes will be accepted).

• Your credit card type (i.e American Express, VISA or MasterCard).

• The credit card number and experation date.

• Your name as it appears on the credit card.

• The credit card's BILLING address (if different from your physical shipping address).

• The "1-800" phone number appearing on the back of the credit card.

* We WILL still call you to verify your order prior to processing, and we may call the issuing bank to insure your credit card has not been reported stolen. If everything checks out, your order will be processed and shipped to you by FedEx.

TERMS of SALE

• Your order will be shipped within four (4) to six (6) weeks of order confirmation (some products will ship sooner), and delivery by FedEx should occur within three (3) days of shipment.

• You have ten (10) days from the date of delivery to inspect your shipment and make written notification to WTCI of any shipment damages or to request an RMA for the return or exchange of any of the products delivered. Failure to notify WTCI in writting, postmarked within ten (10) days of your shipment delivery, of your refusal to accept delivery of any of the products so delivered, shall constitute your acceptance of all of the products so delivered and your waiver of any future claims against WTCI relating to any of the products so delivered.

• No returns will be accepted without a valid RMA number issued through WTCI. All products returned to WTCI must be in NEW condition and include the original and undamaged product packaging and documentation.

• A 30% restocking fee shall apply to all authorized refunds.

• Additional shipping charges will apply to all authorized product exchanges.

• An additional 20% restocking fee shall apply to all product returns (refunds and exchanges), if the returned products are returned to WTCI in a marred, used or otherwise damaged condition (excluding any damages incurred during shipment).

• All authorized product returns and exchanges must be shipped through FedEx.

• Unless otherwise and jointly agreed upon in writing, you, the customer, shall be solely responsible for all shipping related charges.

   

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  (c) 2004 WADEWARE Technology Consultants, Inc.